Our caregivers are the essence of our company. Providing quality, customer focus and flexible caregivers is what Homewatch is all about. Providing a loved one with a simple shower-bath, to 24-hour a day live in care in a home or independent living community is what our caregivers are trained to do. Homewatch CareGivers manages our caregivers through an electronic check-in system. Immediately upon entering a client’s home, our caregiver will call into our online time management system from our client’s home phone. Our system recognizes the telephone number and confirms that our caregiver is inside the client’s home at the appropriate scheduled time.
At the end of the scheduled shift, the caregiver will use the same process to check out. This is a foolproof way to ensure the caregiver is at the location they are scheduled to be at, as well as a way to calculate the number of hours a caregiver is spending in the client’s home.
If we do not receive a check-in from the caregiver at the start of their scheduled shift, our office staff receives an email and text message alert so we can make sure your caregiver is at the client’s home or if there is an emergency taking place with our caregiver or client.
In the rare case a caregiver has an emergency; we have a back-up system to make sure another caregiver it there to assist. Reliability and predictability in our ability to care for your loved is important no matter what the situation.
Click on the Caregiver Time Management image below to see an enlarged view.
Electronic Sign-In Process
- Caregiver X calls from client’s home phone.
- Caregiver is clocked in on our system with a green phone appearing next to their check in time. A green phone means that the caregiver has called from the client’s registered phone number.
- A red phone will appear when the caregiver calls from an unregistered or personal phone. Our office will note this and follow up with the caregiver.
Your Trusted Source for In-Home Caregiver Services Helping Seniors Live Safely and Independently in their Homes
Homewatch CareGivers offers in-home health care services throughout The Greater Detroit Metro area suburbs including both Wayne County, Oakland County and Macomb County. We provide our home care, senior care and dementia care services to residents of Plymouth, Livonia, Canton, Novi, Farmington, Commerce Twp., Bloomfield, Southfield, Royal Oak, Troy, Rochester Hills, Clinton Twp., Warren, Grosse Pointe, Dearborn, Allen Park, and White Lake to name a few.
Our caregivers go through a thorough national background screening and criminal background check. This is repeated every six month to assure it is current. Driving records are also checked to make sure the caregiver has a valid licensee and good driving records. ALL our caregivers are bonded and insured.
As part of the Homewatch CareGivers nationwide family with over 30 years of experience, we are backed with the resources of one of America’s largest and most trusted home care service organizations.