“Kurt, I wanted to let you know how continually pleased we are with the care that Icelene Wilson provides for my parents. As their needs have increased, Iclene has adjusted and adapted her schedule and the work she does. As my mother’s dementia has progressed and she becomes unreasonable at times, she has been able to manage the situation and also help my father understand what is going on. As my father’s dementia has progressed, she has taken on tasks to help them with getting groceries and driving to appointments. Through it all, she has kept us informed and we feel like we have a partner in her. I don’t know where my parents would be without the help and support she provides. If you happen to have an “employee of the month” or similar recognition for outstanding work, please consider this a nomination for Icelene Wilson.”
